At The Old Fort Banking Company, we take our commitment to provide you with best service possible. If you have any questions or concerns please do not hesitate to contact us:
In Person: Find a location near you.
General Information and Client Service: 1-866-347-3440
Corporate Directory: 419-447-1513 press* for a directory of locations and phone numbers
iTalk 24 Hour Telephone Banking: 1-844-378-1986
Digital (Online and Mobile) Banking Help: 1-866-347-3440 or After Hours 1-855-819-2261
Debit Card Fraud Center: 1-800-237-8990
Lost or Stolen Credit Cards and Debit Cards:
- ELAN CONSUMER CREDIT CARDS: 1-800-558-3424 (24 hours- 7 days a week)
- ELAN SIGNATURE CREDIT CARDS: 1-866-234-4691 (24 hours- 7 days a week)
- ELAN BUSINESS CREDIT CARDS: 1-866-552-8855 (24 hours- 7 days a week)
- DEBIT/ATM/HSA/CHOICE CARDS: 1-866-347-3440 (Monday – Friday: 8:30 AM – 5:00 PM)
- DEBIT/ATM/HSA/CHOICE CARDS: 1-866-546-8273 (After Business Hours)
- Send a secure message through online banking
Elan Credit Card Payment Information: Cardmember Service, P.O. Box 90408, St. Louis, MO 63179-0408
Elan Credit Card Next Day Payment Information: Cardmember Payment - 790408, 824 N. 11th. St, St. Louis, MO 63101-1016
Elan Online Account Access & Reward Center Website: myaccountaccess.com
Elan Reward Center - Point Balances - Redeem Points: Phone 1-888-229-8864
Loan Payment Information: Old Fort Bank – P.O. Box 627 – Tiffin, OH 44883
Insurance Loss: Old Fort – P.O. Box 627 – Tiffin, OH 44883
To send Old Fort Bank a secure email please use the form below. Please note: Do not send sensitive personal information such as Social Security Number, Account Numbers, Debit or Credit Card Numbers in this email.