At The Old Fort Banking Company, we take our commitment to provide you with best service possible. If you have any questions or concerns please do not hesitate to contact us:

In Person: Find a location near you.

General Information and Client Service: 1-866-347-3440

Corporate Directory: 419-447-1513 press* for a directory of locations and phone numbers

iTalk 24 Hour Telephone Banking: 1-844-378-1986

Online Banking Help: 1-866-347-3440

Report Fraud: 419-447-1513 ext. 1538 (please leave a message after business hours)

Debit Card Fraud Center: 1-800-237-8990

Lost or Stolen Credit Cards and Debit Cards:

  • ELAN CONSUMER CREDIT CARDS: 1-800-558-3424  (24 hours- 7 days a week)
  • ELAN SIGNATURE CREDIT CARDS: 1-866-234-4691  (24 hours- 7 days a week)
  • ELAN BUSINESS CREDIT CARDS: 1-866-552-8855  (24 hours- 7 days a week)
  • DEBIT/ATM/HSA/CHOICE CARDS: 1-866-347-3440 (Monday – Friday:  8:30 AM – 5:00 PM)
  • DEBIT/ATM/HSA/CHOICE CARDS: 1-866-546-8273 (After Business Hours)
  • Send a secure message through online banking

Elan Credit Card Payment Information: Cardmember Service, P.O. Box  90408, St. Louis, MO 63179-0408

Elan Credit Card Next Day Payment Information: Cardmember Payment - 790408, 824 N. 11th. St, St. Louis, MO 63101-1016

Elan Online Account Access & Reward Center Website:

Elan Reward Center - Point Balances - Redeem Points: Phone 1-888-229-8864

Loan Payment Information: Old Fort Bank – P.O. Box 627 – Tiffin, OH  44883

Insurance Loss: Old Fort – P.O. Box 627 – Tiffin, OH  44883

To send Old Fort Bank a secure email please use the form below. Please note: Do not send sensitive personal information such as Social Security Number, Account Numbers, Debit or Credit Card Numbers in this email.

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