Skip to content

At The Old Fort Banking Company, we take our commitment to provide you with best service possible.  If you have any questions or concerns please do not hesitate to contact us:

In Person: Find a location near you.

General Information and Client Service: 1-866-347-3440

Corporate Directory: 419-447-1513 press* for a directory of locations and phone numbers

iTalk 24 Hour Telephone Banking: 1-844-378-1986

Online Banking Help: 419-447-1513 ext. 1160 (please leave a message after business hours)

Report Fraud: 419-447-1513 ext. 1538 (please leave a message after business hours)

Debit Card Fraud Center: 1-800-417-4592

Lost or Stolen Credit Cards and Debit Cards:

  • ELAN CONSUMER CREDIT CARDS: 1-800-558-3424  (24 hours- 7 days a week)
  • ELAN SIGNATURE CARD: 1-866-234-4691  (24 hours- 7 days a week)
  • ELAN BUSINESS CARD: 1-866-552-8855  (24 hours- 7 days a week)
  • DEBIT/ATM/HSA/CHOICE CARDS: 1-866-347-3440 (Monday – Friday:  8:30 AM – 5:00 PM)
  • DEBIT/ATM/HSA/CHOICE CARDS: 1-866-546-8273 (After Business Hours)
  • Send a secure message through online banking

Loan Payment Information: Old Fort Bank – P.O. Box 627 – Tiffin, OH  44883

Insurance Loss: Old Fort – P.O. Box 627 – Tiffin, OH  44883 

To send Old Fort Bank a secure email please use the form below. Please note: Do not send sensitive personal information such as Social Security Number, Account Numbers, Debit or Credit Card Numbers in this email.

  • OK Name is required
  • Optional OK Phone is required
  • OK Financial Center Preference is required
  • OK Questions is required
  • OK is required