|
Our
e-Statements service provides you with secure delivery of
your checking and savings account statements. It is free,
convenient, faster, easy and secure. This gives you easy
access to your account statement and you have the ability to
view, print, download and save statements on your own
computer. You will receive a secure email with your
statement that will require your unique password. This
provides you with increased protection against identity
theft.
It's easy to
apply....just print and complete the short e-Statements
Application Form and bring it into your nearest banking
office or stop in at any of our conveniently located banking
offices to complete an application. You may also mail your
completed application to:
e-Statements Department - P.O. Box 88 -
Old Fort, OH 44861
E-statment Q&A's
What is
an e-Statement?
Our
e-Statement service provides you with secure electronic
delivery of your checking and savings account statements.
What are
the benefits of receiving an e-Statement?
-
Free, convenient,
faster, easy and secure.
-
Ability to view,
print, download and save statements.
-
Easier access and
statement retention.
-
Increased protection
against identity theft.
How
can I begin receiving e-Statements?
It’s
easy…just complete a short e-Statements Application Form.
Is there any software
required on my PC? It is
necessary to have Adobe Acrobat Reader 5.0 or above
installed on your PC in order to view your statement. If
you do not already have Adobe Reader, you may obtain a free
copy by visiting
http://www.adobe.com/products/acrobat/readermain.html
and selecting the Free Adobe Reader under the Download
section. It is also recommended that Internet Explorer 5.5
or above be installed on your PC…
To
download a free copy, go to
http://www.microsoft.com/windows/ie/default.mspx.
Your PC must have the capability of opening a 5MG language
file.
When
will I receive my first e-Statement? You
will begin to receive your e-Statement in an email after
your statement has processed on your regularly scheduled
cycle date. If we receive your completed application
within a few days of your scheduled cycle date, you will
receive the current statement by U. S. Mail and the next
month’s statement as an e-Statement.
How do I
open my e-Statement(s)?
You will
be able to open your e-Statement(s) by clicking on the
attachment provided in the e-mail and entering your unique
password.
Can I
have my e-Statement(s) sent to more than one email address?
Yes, we
can send your e-Statements to multiple e-mail addresses,
however, an e-Statement Application Form will be required
for each email address.
Will
I also receive a paper copy of my statement in the mail?
You will
no longer receive a paper copy, but you will have the option
of printing or downloading your e-Statement. If you
request a paper copy of your statement, the bank may assess
a fee as listed on our current fee schedule.
Will
I still be able to retrieve my e-Statements if I delete the
email?
We would
be happy to resend your e-Statement by contacting our e-Statements
Department at 419-447-6150.
How
long will I be able to access previous e-Statements?
You have
the ability to save your e-Statements to your own PC so that
you can access the statements whenever you need them.
Will
I be able to revert back to receiving a paper copy of my
statement in the mail? Yes, you may discontinue
the receipt of e-Statements at any time by calling our
e-Statements Department at
419-447-6150 or stopping at any of our conveniently
located banking offices.
Will
I be able to change my password?
You may
notify us by mail or stop in at any of our conveniently
located banking offices to change your password.
Who
do I contact if I forget my password or get locked out?
If you
forget your password, get locked out, or are having
difficulty opening your statement, please contact the
e-Statements Department at 419-447-6150
during our normal business hours.
Who do I
contact if my email address changes?
You may
notify us by mail or stop in at any of our conveniently
located banking offices to change your email address. If
the e-Statement is returned to us as undeliverable, we will
try to contact you. If we are unable to contact you, we
will change your e-Statement back to a paper statement sent
by U.S. Mail.
Click on
the apply button below to begin the application process.
Simply fill out the form and print. Please drop off the
completed application form at any Old Fort Bank office.
Click here to read the
e-Statements
Disclosure and apply for e-Statements Service.
|